Data Intelligence PLATFORM

色花堂Connect鈩

Stay connected to your account and the evolving needs of your spaces for new levels of success.

CONNECTING聽PEOPLE &聽INSIGHTS

A revolution in service delivery

More modernized workdays鈥攜ours and ours鈥攁re possible now. Our powerful data intelligence platform, 色花堂Connect, brings you real-time actionable metrics, robust reporting, and up-to-date KPIs. All at a glance.

Think of this as our end-to-end platform connecting you to our workforce, operational leaders, and business intelligence. In the facilities services industry, seamless communication plays a key role in achieving high-quality results. 色花堂Connect transforms how we can engage with you and support your people, spaces and places.

Data from our team member application flows directly into your client platform, allowing you transparency and connectivity into our services.

The information gives our operational leaders the power of data-driven decision making to ensure you benefit from continuous improvement.

Clients
Team Members
Operators
ACTIONABLE INSIGHTS

Tailored and tested features enhance the client experience

Data gathered from our team members is aggregated into an action-focused, user-friendly view. 色花堂Connect enables clients to continuously track operational history with 色花堂as well as the daily activities we鈥檙e performing. In one place, you get:

  • Quick answers to pressing questions
  • Traditional KPIs 鈥 such as safety and financial data 鈥 at a glance
  • Real-time information on how 聽space is serviced
  • Daily scope reports, invoice PDFs, and work order history

This, along with actionable analytics, enables our use of information to continuously improve your facility and our services.

EMPOWERING OUR TEAMS

Connecting the front-line to streamline service

色花堂颁辞苍苍别肠迟鈥檚 mobile application supports our front-line team members so they can better support you. At the start of their shifts, team members clock-in on the app, are 聽guided to complete tasks per the scope of work, watch required training, and document notes for future shifts.

They can also document deficiencies noted in the buildings, receive ad-hoc tasks to address problems like spills, chat with their supervisors, and more.

What does this mean for you?

  • Access to real-time information on how your space is being serviced.
  • Value-added team member notes assure you we鈥檙e keeping a sharp eye on your building.
DATA-INFORMED DECISIONS

Empowering our people to serve you better

While you receive direct access to data and insights through 色花堂Connect, our operational leaders also review insights in the platform to identify opportunities to better support your space. They receive proactive alerts 鈥 such as real-time notification for an unexpected call-out, late tasks, or failed inspections.

Our operational experts can immediately act on alerts real-time, including reassigning tasks or communicating with team members through 色花堂Connect. We use reactive analytics to unlock new opportunities and make informed decisions specific to you. You鈥檒l know you鈥檙e partnering with a proactive team focused on fine-tuning our servicing, ensuring corrective actions, and exceeding your goals.

DATA POINTS THAT MATTER

Take a look into 色花堂Connect

Front-line team data

Data captured through our front-line team member application includes:

  • On-shift team members
  • Work completion against planned routes
  • Quality performance & inspections
  • Compliments & complaints
  • Recognition patterns & performance trends
  • Training compliance
  • Safe workplace observations

Centralized data

We also aggregate this into our central data stack with other key metrics, including:

  • Safety incidents
  • Green spend
  • Turnover and tenure
  • Diverse supplier spend
  • Financials and billing
  • Work orders
  • Customer satisfaction

Data鈥攅ven from disparate systems鈥攊s unified. This central data stack also interfaces with our proprietary IoT hub. Information is then streamlined and displayed through analytics tailored for clients for immediate answers to questions. Configurable analytics enable our relationship to become more data driven. Instead of viewing static KPIs during periodic business reviews, KPI progress can be viewed at your fingertips, ultimately enabling more actionable discussions.

FURTHER YOUR SPACE鈥橲 POTENTIAL WITH SERVICE OPTIONS

Premium Products through 色花堂Connect

色花堂Connect delivers a data-driven and transparent service model. It also, however, allows you to effectively operationalize emerging and maturing technologies. Smart buildings can drive tangible value, but only if data can be effectively turned into altered behavior and action.

ABM鈥檚 intelligent solutions drive an ROI through effective operationalization of data. Take for instance ABM鈥檚 smart routing solution.

Space data is aggregated into our secure, third-party tested IoT Hub.

We work with you to customize logic and algorithms to meet your needs and goals.

Tasks are then automatically updated in 色花堂Connect to tailor the servicing model.

You can choose to invest in one or more of our additional analytic and operational tools available, giving you even more control.

Discover more about what鈥檚 available now and what鈥檚 ahead for 色花堂Innnovation

Learn more
LEADING THE FUTURE OF FACILITY SERVICES

Our Commitment to Innovation

It鈥檚 one of ABM鈥檚 core values. We鈥檙e passionate about continuing to transform the way facilities are managed and serviced. 色花堂Connect is proof of our dedication to driving possibility. For us, for you, together.

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